Shop operator

Italian Coffee AG
In der Halden 18E
CH-8603 Schwerzenbach

Phone: +41 44 806 40 96
Fax: +41 44 806 40 55

Customer service hotline: 0848 425 425 |

Swiss VAT ID No.: CHE-135.266.421
MwSt-No.: CHE-135.266.421

Managing Director: André Zibung

Telephone Orders | Customer Service Hotline:  
0848 425 425 |

Dealer Support Switzerland/Germany/Austria

André Zibung  | Tel. +41 79 426 9706 |

Office hours
Monday through Friday from 8:30 a.m. to 12:00 p.m. and from 1:30 p.m. to 5:00 p.m. 

Customer Service
Our staff is available during our office hours by phone at 0848 425 425 for questions, support and orders.

24 hours, 365 days a year Online
About you can reach our support - team around the clock. Your orders or inquiries will be processed on the following business day with priority.

Deliveries - Shipping - Packaging
Shipping charges / packaging / delivery costs are dependent on the value of the ordered products.
The system calculates Shipping charges / packaging / delivery costs on each order anew and declares in the heading Shipping charges including VAT the amount.
A free delivery is activated from a goods value of 120.00 CHF. 
Deliveries will only be delivered to  addresses in Switzerland. 

Discount Levels
Request us for your personal discounts, we will set up for you, a personal login and the discounts assigned to you displayed directly on the products.
Dealers will receive an identification ID and will be served according to the agreements directly through the system. 

You want to become a dealer ? Please contact our dealer - contact person.
André A. Zibung +41 79 426 97 06

Warranty and repair service
If the warranty has expired, we will arrange an external repair service in case of malfunctions with the machines purchased from us.

During the normal warranty period of one year and the usual warranty conditions, send us the coffee machine with the proof of purchase for possible repair.
Warranty services that are due to material or manufacturing defects will be evaluated at our official service points and the further procedure communicated. 
An extensive spare parts warehouse is available.

Do you have any questions? Call us:

0848 425 425 |