Privacy Policy

ITALIAN COFFEE AG informs you with this privacy policy about the collection of personal data during your visit on this website. By accessing this website, you agree to this privacy policy. Please note that in the course of the further development of this website and the implementation of new technologies or changes in legal regulations, individual updates of this data protection declaration may become necessary. Therefore, ITALIAN COFFEE AG recommends that you re-read this Privacy Policy from time to time.

Data protection

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DPA) and the EU General Data Protection Regulation (GDPR), every person is entitled to protection of their privacy as well as protection against misuse of their personal data. ITALIAN COFFEE AG treats your personal data in strict confidence. In particular, all data processing by ITALIAN COFFEE AG is carried out in accordance with the relevant legal basis.

Definition of "personal data"

"Personal data" means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. As a visitor to this website, personal data is any data that is personally identifiable to you, such as name, address, email address or user behavior.

Personal data and processing purposes

When accessing this website, the following personal data is stored in log files: IP address, date, time, browser request and general transmitted information about the operating system or browser. This usage data forms the basis for statistical, anonymous evaluations, so that trends can be identified, which we can use to improve our offers accordingly. When you contact ITALIAN COFFEE AG, for example by telephone, e-mail or contact form, the personal data you provide (e.g. surname, first name, telephone/mobile phone number and e-mail address) is stored by us in order to answer your questions or process your inquiry. In the context of an online inquiry, all the personal data you enter in the form will be stored and processed for this purpose. Your personal data will only be stored as long as it is necessary with regard to the purpose. Data transfer to public bodies and authorities as well as to private persons will only take place on the basis of legal provisions, court decisions or official orders for the purpose of initiating legal proceedings or for prosecution purposes in the event that our legally protected rights are attacked. Further data processing or personal evaluations do not take place, except in connection with technical security incidents, conduct in breach of contract or criminal acts


This website uses so-called cookies. Cookies are small pieces of information that are stored locally on your computer by the web browser. Cookies cannot execute programs or transfer viruses to your computer. They only serve to make the internet offer of ITALIAN COFFEE AG more user-friendly and effective overall.

This website may use the following types of cookies:
Session cookies: temporary files that are deleted again when the web browser is closed;
Permanent cookies: these cookies remain when the web browser is closed, but the user can delete them himself;
Transitory cookies: these are cookies that are required for the operation of the website. These include, for example, cookies that allow logging into secure areas of the website.

In addition, the cookies "Google Analytics" and "Siteimprove" are used. Their operation and purposes are described below under "Web Analytics". By means of the settings of your web browser, you can refuse or delete cookies. This means that the ITALIAN COFFEE AG website can still be used, but some functions may be impaired or no longer executable.


Web Analytics

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics makes it possible for ITALIAN COFFEE AG to learn how users use this website or how they got there and which pages they visited or which links they clicked. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The data generated by Google Analytics is subject to Google's privacy policy and is forwarded to Google and stored on servers in the USA by Google. Before the data is transferred to Google, it is anonymized (addition of the function "_anonymizeIp()" or an equivalent function to the tracking code). Only then will the data be processed by Google. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by your web browser as part of Google Analytics will not be merged with other Google data. On behalf of ITALIAN COFFEE AG, Google will use the information transmitted to it for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. These purposes also constitute the legitimate interest of ITALIAN COFFEE AG in the processing of data. For more information on the terms of use and data protection with regard to Google, please visit and In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser add-on to disable Google Analytics Opt-out cookies prevent the future collection of your data when visiting this website. You can prevent the installation of cookies by selecting the appropriate settings on your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google Analytics in the manner and for the purposes set out above.

Links of other websites

The online offer of ITALIAN COFFEE AG contains links to websites of other providers. ITALIAN COFFEE AG has no influence on these websites, their content, offers or availability or the data protection declarations and provisions applicable there. ITALIAN COFFEE AG therefore disclaims all liability.


Data security

Contacting ITALIAN COFFEE AG via the contact form, the online damage report or by means of access to ITALIAN COFFEE AG's intranet is done via the Internet and therefore an open network accessible to everyone. Although the data between the user and ITALIAN COFFEE AG is transmitted in encrypted form (encrypted website), certain transport connection data such as sender and recipient addresses remain unencrypted. ITALIAN COFFEE AG takes all appropriate organizational and technical measures to protect the confidentiality, integrity and availability of personal data under the responsibility of ITALIAN COFFEE AG. However, it is the responsibility of each user of this website to protect their computer and devices accordingly and, in particular, to choose a secure password for logging in to the ITALIAN COFFEE AG intranet and to treat the access data required for this purpose as confidential.


Your rights

You have the following rights with respect to ITALIAN COFFEE AG regarding personal data concerning you:

  • Right of access,
  • Right to rectification or erasure,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability,

You also have the right to lodge a complaint with the competent data protection supervisory authority about the processing of your personal data by ITALIAN COFFEE AG.


Do you have any questions about this privacy policy? Or would you like to exercise your data protection rights such as the right of access to your own personal data, the right of rectification or the right of deletion? Then please contact